Extra tickets: Phoenixville schools considering outsourcing some IT positions - The Mercury

Phoenixville schools considering outsourcing some IT positions - The Mercury

Phoenixville schools considering outsourcing some IT positions The Mercury The goal is to reduce the time it takes for a service “ticket” to be processed to under 24 hours, he said, as well as lower the need for “return visits” and extra tickets for the same problem. Opponents of the move say going with DominionTek would ...

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