Extra tickets: We want cash compensation, not Virgin Atlantic air miles - The Guardian

The Guardian

We want cash compensation, not Virgin Atlantic air miles The Guardian On 17 June, I was refunded the bare cost of these extra tickets and in July the airline admitted the original problem with the tickets was due to "a system error". As "a goodwill gesture" and by means of an apology, we were offered 10,000 Virgin Flying ...

via "extra tickets" - Google News http://news.google.com/news/url?sa=t&fd=R&usg=AFQjCNHJYUGT_GN4MY8ZK_mir5N6kIyKug&url=http://www.theguardian.com/money/2013/sep/16/cash-compensation-not-virgin-atlantic-air-miles